Privacy Policy
Updated Date: Nov 1, 2025, 12:00 AM
1. Who We Are
We’re One of One AI Inc., a company incorporated in Ontario, Canada. We help founders and professionals reach their goals—fundraising, hiring, and customer growth—through trusted introductions and AI-powered insights.
You can contact us any time at hello@oneofone.ai
2. What This Policy Covers
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights to control your data. It applies to our website and platform (the “Service”) operated by One of One AI Inc. By using our Service, you agree to this Privacy Policy.
3. Information We Collect
We collect information in three main ways:
a. Information you provide directly
Account information (name, email, password).
Uploaded data such as LinkedIn exports, introductions, or contact lists.
Optional integrations with your email, phone, or calendar.
Payment information (processed securely by Stripe; we never store full card details).
Any messages or feedback you send us.
b. Information we collect automatically
When you use our site, we may collect:
Log data (browser type, IP address, device type).
Usage data (how you navigate the Service).
Cookies and analytics data (through Framer, Google Analytics, or similar tools).
You can choose to disable cookies or opt out of analytics at any time.
c. Information from connected services
If you choose to connect third-party accounts (like Google Calendar or your email), we’ll access only the data necessary to enable the features you request. You can disconnect at any time.
4. How We Use Your Information
We use your data to:
Provide and improve the Service.
Generate AI-based insights and recommendations.
Facilitate introductions and matching.
Communicate product updates or important notices.
Manage billing and refunds.
Maintain security and prevent fraud.
We do not sell, rent, or trade your personal information to anyone.
5. AI and Data Processing
We use artificial intelligence to generate insights and recommendations.This processing may be done by One of One AI or trusted technology partners (for example, cloud or AI providers).
We never use your data to train third-party AI models. Your data is processed only for your intended use within the Service.
6. Cookies and Analytics
We use cookies and analytics tools (like Framer and Google Analytics) to understand how people use our website and improve performance. Cookies don’t give us access to your personal files or identify you directly. You can change your browser settings or click “decline” on our cookie banner to opt out of analytics cookies.
7. How and Where We Store Data
Your data is stored securely in Canada and the United States and processed as close as possible to your location.
We use cloud providers with industry-standard security certifications. All information is:
Encrypted in transit and at rest
Protected by access controls and monitoring
Regularly backed up and tested for vulnerabilities
8. Data Retention and Deletion
We keep your data only as long as necessary to operate the Service or as required by law.
If you delete your account:
Most of your data will be deleted within 30 days.
Some records (like invoices or payment history) may be kept for legal or audit purposes.
You can request deletion at any time by emailing hello@oneofone.ai.
9. Sharing Information with Third Parties
We may share limited information with trusted service providers who help us operate the platform, such as:
Cloud hosting and storage providers
Payment processors (Stripe)
Analytics and infrastructure tools
AI model providers (for example, OpenAI or Anthropic)
These providers are only allowed to use your data to provide their services to us and must protect it under strict confidentiality and security terms.
10. Communications
We may send you:
Essential product or account updates
Security and legal notifications
You can opt out of non-essential emails (like product updates) at any time using the unsubscribe link or by emailing hello@oneofone.ai. We comply with Canada’s Anti-Spam Law (CASL).
11. International Users
If you’re outside Canada, your data may be transferred to and processed in Canada or the United States, where privacy laws may differ.We apply the same protections wherever your data is processed.
If you’re in the European Union, you have rights under the GDPR, including access, correction, deletion, and portability of your data. You can exercise these by contacting hello@oneofone.ai.
12. Security
We take security seriously and use multiple safeguards to protect your data:
SSL/TLS encryption for all traffic
Data encryption at rest
Limited employee access based on role
Continuous monitoring and backups
No system is perfectly secure, but we do our best to prevent unauthorized access, disclosure, or loss.
13. Children’s Privacy
Our Service is for users 18 and older. We don’t knowingly collect or store data from anyone under 18. If we learn we’ve unintentionally collected such data, we’ll delete it immediately.
14. Your Rights and Choices
You can:
Access the data we hold about you
Request correction or deletion
Withdraw consent (where applicable)
Opt out of analytics cookies
Close your account at any time
Contact hello@oneofone.ai for any of these requests.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the new version online and update the “last updated” date. If the changes are significant, we’ll notify you by email or within the app.
16. Questions or Concerns
If you have any questions or concerns about how your data is handled, please contact: hello@oneofone.ai'